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Privacy Policy

Effective Date: 01.01.2025

Welcome to OpenRate. We take your privacy seriously and are committed to protecting the personal information you provide us. This Privacy Policy explains how we collect, use, and share your information when you use our platform.

1. Information We Collect

When you use OpenRate, we collect and store the following types of information:

  • Account Information: Your email address, phone number, and any details you provide when registering.
  • Quotes & Uploaded Data: Quotes you upload, including attached documents and descriptions, which may contain personal details.
  • Usage Data: Information about how you interact with our platform.

2. How We Use Your Information

We use the collected data for the following purposes:

  • To provide and improve our service.
  • To match you with contractors who can provide a quote.
  • To ensure compliance with our platform’s guidelines and security measures.

3. How We Share Your Information

We do not sell or share your personal data with third parties for marketing purposes. However, we share your contact details with **a contractor only after you have chosen them** to complete the work.

4. Data Security

We take reasonable measures to protect your personal data, including:

  • Storing data securely in Firebase.
  • Encrypting sensitive data where applicable.
  • Regular security audits of our systems.

5. Your Rights & Choices

You have the right to:

  • Request access to your personal data.
  • Ask us to correct or delete your personal data.
  • Withdraw consent for data usage.

6. Data Retention

We retain your data for as long as necessary to provide our service. If you delete your account, we remove all associated personal data except where legal obligations require us to retain it.

7. Changes to This Privacy Policy

We may update this policy from time to time. If changes are made, we will notify you by email or through our platform.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at: